Privacy Policy

Effective Date: October 21, 2025

At Australis Shipping, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at https://www.australisshipping.com , use our services, or communicate with us.

INFORMATION WE COLLECT

We collect the following types of information to provide you with our shipping and logistics services:

Personal Information: Name, email address, phone number, company name, billing address, and shipping address.
Transactional Data: Order details, payment confirmations, and shipping history.
Technical Data: IP address, browser type, operating system, and website usage data (via analytics tools such as Google Analytics).
Communication Data: Inquiries, feedback, and correspondence via our contact forms, email, or chat.

HOW WE USE YOUR INFORMATION

We use your information to:

Process and deliver shipping and logistics services
Communicate with you about your orders, quotes, or inquiries
Improve our website, services, and customer experience
Ensure compliance with legal and regulatory requirements
Prevent fraudulent activity and enhance security

We do not sell or rent your personal data to third parties.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to enhance user experience and analyze traffic.

Cookies help us understand how you use our site, allowing us to improve navigation and content.

You can control or disable cookies in your browser settings, but doing so may affect certain site features.

DATA SHARING AND DISCLOSURE

We may share information only when necessary to:

Complete shipping and payment processes (with logistics partners and payment processors)
Comply with legal obligations or government requests
Protect our rights, property, and safety, or that of our users

All partners and third-party service providers are required to maintain confidentiality and use your data only for the purpose intended.

DATA STORAGE AND SECURITY

We implement strong administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or loss.

Your data is stored securely within reputable hosting environments, and sensitive transactions are encrypted using SSL technology.

DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

When no longer needed, we securely delete or anonymize your data.

YOUR RIGHTS

You have the right to:

Access, update, or correct your personal data
Request deletion of your personal information
Withdraw consent for marketing communications
Request data portability (where applicable)

To exercise your rights, please contact us at privacy@australisshipping.com.

LINKS TO OTHER WEBSITES

Our website may contain links to third-party sites.

Australis Shipping is not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing any personal data.

UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a new effective date.